Brand guide
The most complete warranty package published by any brand we sell: road hazard, a 60-day trial, 36 months of roadside assistance and a mileage table up to 128,000 km. Nexen's Canadian head office is in Markham, a few minutes from our shop.
Nexen started as Heung-A Tire in Korea in 1942 and has spent the last twenty years pushing into original equipment — you will find it on Volkswagens, Fiats, Kias and a growing number of EVs. Nexen Tire Canada Corp. runs the country from an office on Allstate Parkway in Markham, which is a short drive from our counter.
What earns Nexen a serious look is the Total Coverage Warranty. Read the 2026 brochure and it is the only package on our shelf that bundles all four consumer protections at once: workmanship, a mileage warranty, road-hazard replacement, and 24/7 roadside assistance for 36 months — plus a 60-day trial. Coverage varies by pattern, though, and the winter range in particular gets roadside assistance only.
The Nexen Total Coverage Warranty (effective January 1, 2026) bundles five things: workmanship and materials, a mileage tread wear warranty, a road hazard replacement program, 36 months of roadside assistance and a 60-day satisfaction trial. Not every pattern gets every piece — the brochure has a per-pattern grid, and the Winguard winter range carries roadside assistance only.
Most Nexen patterns are covered against non-repairable damage from punctures, snags, cuts, bruises and impact breaks — nails, glass, potholes, debris. Free replacement applies through the first 2/32" of original tread depth or one year from purchase, whichever comes first; you pay mounting, balancing, service charges and taxes. Repairable punctures, accident and vandalism damage, chain or stud damage, commercial use, racing and OE tires are all excluded.
Every pattern sold in Canada after January 1, 2026 — including the winter range that gets nothing else — is eligible for free 24/7/365 roadside assistance for 36 months from purchase. A technician changes your flat with your spare at no charge; if there is no usable spare, towing to the nearest Nexen dealer or a safe location is free. Activation is required before you can use it, so do that when you buy, not when you are stuck.
Not completely satisfied? Return the tires with proof of purchase to the dealer who sold them within 60 days or 1,000 km, whichever comes first, for a new complete set of Nexen replacements. Full sets only — partial returns are not accepted — and tires with more than 1/32" of wear are excluded. The replacement set is not itself covered by the trial.
All Nexen tires are replaced 100% free of charge for defects during the first 2/32" of original usable tread or within 12 months of purchase, whichever comes first. After that, and while still within 72 months from manufacture, you get a credit based on the percentage of original tread depth remaining. Mounting, balancing, service charges and taxes are always yours.
Two different things, often confused: a treadwear (mileage) warranty is not the defect warranty, and it is not a promise the tire will last that far. It means that if the tread wears out evenly before the listed distance (with rotation records in order), the manufacturer credits the unused percentage toward a replacement — you still pay the rest. Manufacturing defects are covered separately by the defect warranty above, which has its own free-replacement window and total term.
| Product line | Treadwear warranty | Notes |
|---|---|---|
| N'PRIZ S | 128,000 km · 96,000 km (EV fitments) | Highest Nexen figure |
| ARIA AH7 | 125,000 km | Comfort touring |
| N'FERA SUPREME | 115,000 km (H/V) · 90,000 km (W) | |
| N'PRIZ AH8 / ROADIAN GTX | 115,000 km | |
| ROADIAN HTX 2 | 115,000 km (P-metric) · 80,000 km (LT) | Two LT sizes carry no mileage figure |
| N'BLUE 4 SEASON 2 | 110,000 km | All-weather |
| ROADIAN ATX | 105,000 km (P-metric) · 95,000 km (LT) | All-terrain |
| N'PRIZ AH5 | 100,000 km | |
| N'FERA AU7 / N'BLUE 4 SEASON | 80,000 km · 60,000 km | |
| ROADIAN HP | 65,000 km | No trial coverage on this pattern |
| N'FERA SPORT / SU1 | 48,000 km · 40,000 km | N'FERA SPORT trial runs 90 days or to 2/32" |
| WINGUARD (winter) / ROADIAN MTX | Not listed | Roadside assistance only on the winter range |
First thing to know: the warranty belongs to the manufacturer, not the store. Tires bought from us can be claimed at any authorized dealer of that brand anywhere in the country — if you move away, or something goes wrong on a road trip, you do not have to drive back to Markham for us to handle it. (Two notes: the satisfaction trial exchange is the exception, which the manufacturers require you to do at the original place of purchase; and warehouse chains such as Costco and Canadian Tire generally only process claims on tires they sold themselves, so call ahead — that is their store policy, not the warranty.)
Yes, for 36 months from purchase, on every pattern sold in Canada after January 1, 2026 — flat change with your spare, or a free tow to the nearest Nexen dealer if there is no usable spare. It has to be activated before you need it.
No. Nexen accepts full sets only — "any return of less than a full set of tires will not be accepted" — and no tire may show more than 1/32" of wear.
Roadside assistance, yes. The Winguard range shows N/A for mileage warranty, road hazard and the trial in the 2026 grid — it gets the workmanship warranty and 36 months of roadside assistance.
It can. The brochure states that tires purchased from an unauthorized dealer, or not imported by Nexen Tire Canada, are not covered, and names Amazon, eBay and Craigslist sellers as unauthorized. Buying from an authorized dealer is what keeps the coverage.
Terms above are transcribed from the manufacturer's official Canadian documents (verified 2026-08). Manufacturers can revise terms; their current official documents govern:
Next step
Enter the vehicle or tire size and we will check load, speed rating, original-equipment markings and seasonal use before sending a real same-day quote.
