Brand guide

Toyo Tires

A Japanese maker with an unusually strong all-weather and all-terrain range for Canadian conditions — Celsius and Open Country are the two lines we quote most. Long kilometre figures, but a strict recorded-rotation rule.

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About Toyo

Toyo Tire Corporation has been building tires in Japan since 1945, and Toyo Tire Canada runs the country out of Richmond, British Columbia. Its reputation here rests on two families that suit Ontario weather unusually well: Celsius, one of the earliest genuinely capable all-weather lines, and Open Country, which covers everything from a quiet SUV highway tire to a serious mud-terrain.

The Canadian warranty is called the Millennium Warranty, and it has one requirement you must not ignore: rotation every 8,000 km, recorded and endorsed by the dealer on the card in the warranty booklet. Toyo says in print that the completed registration card and the documented rotation record are mandatory. Buy Toyo, rotate on schedule, and keep the booklet — otherwise the kilometre figures on the box are just numbers.

Manufacturer reference ↗

Toyo CELSIUS CARGO
Toyo CELSIUS CARGO

Product families at a glance

  • CelsiusAll-weather touring with severe-snow rating, including CUV and Sport versions
  • Open CountrySUV and light-truck highway, all-terrain and mud-terrain
  • ExtensaValue all-season touring with long kilometre figures
  • ProxesPerformance and ultra-high-performance
  • ObserveDedicated winter, studless and studded

Toyo Warranty in Canada, in Detail

The Toyo Millennium Warranty bundles two things: a workmanship and materials warranty and a treadwear limited warranty. Read the workmanship table carefully — Toyo does not publish a free-replacement window the way most brands do. It states the coverage runs for the life of the original usable tread or five years from date of manufacture, with the replacement cost calculated by multiplying the percentage of usable tread worn by the warranty replacement price. In other words, it is prorated from the start.

Treadwear warranty Up to 120,000 km Extensa A/S II in T/H sizes
Defect warranty 5 years, prorated No published free-replacement window — prorated by tread worn
Rotation required Every 8,000 km Registration card and endorsed rotation record are mandatory
Road hazard None Impact, snags, cuts and punctures are excluded

Millennium Treadwear Limited Warranty

If the tire wears evenly across the face down to the treadwear indicators (2/32", 1.6 mm) before the published kilometres — and the registration card and 8,000 km rotation record are complete — Toyo extends the benefit in the table below. Every line is also capped at five years from the date of manufacture, whichever comes first. Service under this warranty is available only in Canada and only for tires purchased in Canada.

Workmanship & materials

Covers all passenger and light-truck tread designs for the life of the original usable tread or five years from date of manufacture, whichever occurs first. The replacement cost is determined by multiplying the percentage of usable tread worn by the warranty replacement price; installation, balancing, taxes and levies are extra. Note what is not there: unlike most brands, Toyo's Canadian booklet does not publish a first-2/32" free-replacement period.

Registration and rotation record

This is the part that decides claims. Toyo requires the completed Millennium warranty registration card plus a dealer-endorsed rotation record every 8,000 km. The booklet lists "any tire for which mileage and tire rotation records are not available or verifiable" as a failure to meet the conditions. Separately, Transport Canada tire registration (a different card, or online at toyotires.ca) is recommended for safety recalls.

Treadwear warranty by product line (km)

Two different things, often confused: a treadwear (mileage) warranty is not the defect warranty, and it is not a promise the tire will last that far. It means that if the tread wears out evenly before the listed distance (with rotation records in order), the manufacturer credits the unused percentage toward a replacement — you still pay the rest. Manufacturing defects are covered separately by the defect warranty above, which has its own free-replacement window and total term.

Product line Treadwear warranty Notes
Extensa A/S II 120,000 km (T/H) · 105,000 km (V) Highest Toyo figure in Canada
Open Country H/T II 112,000 km (P/metric) · 80,000 km (LT) SUV and light-truck highway
Open Country A/T III 105,000 km (P/metric) · 80,000 km (LT) All-terrain, all-weather
Open Country Q/T 105,000 km Premium touring for SUVs
Celsius / Celsius CUV 100,000 km (S/T/H) · 80,000 km (V/W) All-weather (severe-snow rated)
Open Country A/T II 100,000 km (P/metric) · 80,000 km (LT) Excludes A/T II Xtreme sizes
Extensa A/S 100,000 km (S/T) · 80,000 km (H)
Celsius Sport 95,000 km (V/W) · 65,000 km (Y) High-performance all-weather
Proxes 4 Plus 80,000 km (V/W) · 72,000 km (Y) UHP all-season
Proxes Sport A/S 80,000 km (V/W) · 65,000 km (Y)
Extensa HP II 72,000 km
Proxes ST III 64,000 km Street/SUV performance
Proxes Sport / Proxes Sport SUV 40,000 km Summer UHP
Observe (winter) Not listed Winter lines carry no treadwear warranty
  • Every figure is also capped at five years from the date of manufacture — not the date of purchase. On a tire that sat in a warehouse, that clock is already running.
  • Rotation every 8,000 km with a dealer-endorsed record is mandatory; missing records are listed as a failure to meet the warranty conditions.
  • Staggered fitments that cannot be rotated front to rear get the rear tire mileage warranty reduced by 50%.
  • Commercial use, campers, police and emergency vehicles and off-road use are all outside the treadwear warranty.
  • Tires submitted for a mileage adjustment must be evenly worn — a 1.6 mm (2/32") difference between major grooves or between the front and rear sets is grounds for rejection.

What the warranty does not cover

  • Road hazard damage — impact damage, snags, cuts, bruises or punctures, whether repairable or not
  • Irregular or rapid wear from failure to rotate, or from vehicle misalignment
  • Damage from incorrect mounting or dismounting, wrong wheel size, or an unbalanced assembly
  • Incorrect inflation, overloading, fire, theft, racing or wheel spinning, chain damage, curb impact
  • Damage from oil-based chemicals, water-based sealers, balancing substances or flammable gases
  • Weather or ozone cracking claimed more than five years after date of manufacture
  • Tires purchased outside Canada, or on vehicles usually operated outside Canada
  • Out-of-round or out-of-balance conditions after 10% of the original tread is worn

How to claim at Taylor Tire

First thing to know: the warranty belongs to the manufacturer, not the store. Tires bought from us can be claimed at any authorized dealer of that brand anywhere in the country — if you move away, or something goes wrong on a road trip, you do not have to drive back to Markham for us to handle it. (Two notes: the satisfaction trial exchange is the exception, which the manufacturers require you to do at the original place of purchase; and warehouse chains such as Costco and Canadian Tire generally only process claims on tires they sold themselves, so call ahead — that is their store policy, not the warranty.)

  1. Present the tires and the vehicle to us with your Millennium warranty booklet — the completed registration and the rotation record are what the claim runs on. For a mileage claim, the Mileage Warranty Registration and Rotation Record page must come in with the tires.
  2. We complete and sign the Toyo Tire Adjustment Claim Form with you, keep the tire, and submit to Toyo Tire Canada. Toyo technical support is 1-877-682-8696 if you want to check anything yourself first.
  3. You pay for the replacement tire on the day. This is the same for every brand: the manufacturer only settles after the tire reaches them and they have inspected it, so the new tire is a normal purchase up front — that is not us, it is how tire warranty adjustments work.
  4. Once the manufacturer inspects and approves, we refund you — by e-transfer, or in cash if you would rather drop by. How much comes back follows the terms above: the full amount inside the free-replacement window, a prorated share after that.

Ask us about a warranty claim

Warranty FAQ

Does Toyo replace a defective tire free in the first year?

Toyo's Canadian booklet does not publish a first-2/32" free-replacement window the way Michelin, Goodyear or Hankook do. The workmanship table shows a prorated calculation — percentage of usable tread worn times the warranty replacement price — for the life of the tread or five years from manufacture. Bring the tire in and we will work the number with you.

How strict is the 8,000 km rotation requirement?

It is written into the booklet as mandatory for the treadwear warranty, and "records not available or verifiable" is listed as a failure to meet the conditions. It is tighter than most brands, which ask for 12,000 km. Rotate with us and we endorse the card.

Do Celsius all-weather tires count as winter tires for the mileage warranty?

No — Celsius is in the treadwear table with a real figure (100,000 km on S/T/H sizes). It is the Observe winter range that has no treadwear warranty.

Does Toyo cover a nail or pothole?

No. Road hazard damage — impact, snags, cuts, bruises, punctures — is excluded "whether repairable or not". Hankook, Nexen, Nokian and Falken publish road-hazard programs if that is a priority for you.

Terms above are transcribed from the manufacturer's official Canadian documents (verified 2026-08). Manufacturers can revise terms; their current official documents govern:

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